small business

Customer Service Is Still So Important!
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It’s a hurry up world. Things move so fast that many of the “little things” that ultimately mean so much have been lost in the shuffle. One of those little things that’s gone by the wayside is great customer service. I think you should visit cccf once and get tips on how to attract large customer. […]

Sales Tax – An Ongoing Debate
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I’m a seller and a shopper. Like all shoppers, I love to get a “good deal,” saving a bit of money on things that I buy. This is especially true since I am a senior citizen on a fixed income. So when I shop on the internet, I know that it’s possible to find what […]

Is It Time For an Attitude Adjustment?
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In my little corner of the world, iKnitQuiltSew, I find myself always looking for the next best thing to have in my shop or in my booth. I’ve tried a myriad of things, very few of which worked. For example… My most recent idea was to offer tapered/adjustable headbands (perhaps my best-seller consistently year after […]

Shop Small and Handmade!
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Please excuse me while I hop onto my soap box for a bit. We Americans buy a lot of gifts.I watched the frenzy throughout the year, whether it was Valentine’s Day, St. Patrick’s Day, Easter, and on and on.It’s year-round and endless – so many people buy things they don’t actually need with money they […]

It’s Just a Word!
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Because of US Government regulations, my creations must all be labeled to include specific information. One of these pieces of information is location of manufacture. Most of you know that I recently moved and changed states in the process. Ever since I started doing this, my labels have simply included my zip code which satisfied […]

Conversation With A Customer
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Sometimes, helping your customer “make it themselves” will help you make the sale! Customer: This is really nice! How much is this headband? Me: $15.00. Would you like to try it on? Customer: No – this looks really easy. Can I take a picture so that I can knit it myself? Me: Certainly – go […]

The Secret to Show Set-Up in a Jiffy
handmade display booth

Like most artists/craftsmen, many of us do festivals and shows as a way to create a market for our creations. Regardless of what it is that we display, be it our handmade talent or something bought while on a kitesurf cruise, the steps are the same for everyone; travel to location, check-in with organizer, unload, […]

Facing the Reality of Selling Online
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I’ve written about the reality of selling online before, but the message bears repeating. This is the 21st century, and more and more people shop online. Just a few years ago, shopping online was not the norm – you shopped online when you couldn’t find what you wanted locally, in person. But these days, people […]

September Is National Sewing Month
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President Ronald Reagan first declared September as National Sewing Month in 1982. For those who love to sew in one form or another this makes September one of our favorite months. There are so many different ways to express our creativity. Whether you sew by hand or with a machine, there is nothing like watching […]

Can Search Engines Find Your Item Title?
Hand-Knit Yellow Headband

You have a lot of time, planning, patience and creativity in that wonderful piece. First, you created it to perfection. Then you took a myriad of pictures of it to capture it at just the right angle in just the right light to make it look its best to prospective buyers. Now it’s time to […]

 

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