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wingsnscales's Shop Policies
Welcome |
I am one whole loves to play...well with artsy stuff that is. Cant get enough of it... My art is forever changing so you might want to check back often...Thanks so much for stopping by...
Welcome to my Handmade Artists' Shop. Here you will find some of my creations. I am a fantasy mixed-media artist who loves to dabble in many different mediums. It combines all my artsy skills and there is no limitations to the creations. My art dolls are heavily detailed and are really best seen in person. As for my jewelry, I prefer to make one of a kind pieces, but can easily be reproduced if requested. Keep checking my site as I continue to add to it when time allows... My philosophy is there is nothing you cant use to create an art piece! Happy Creating! Thank you for viewing my art. Wings N Scales |
Payment |
I accept PayPal, Visa, Discovery and Mastercard. Payment must be paid in full before I send your purchased item. |
Shipping |
I normally ship through USPS. If you would like your item to be insured, or shipped through a different provider, there will be additional fees which we can discuss. Once your item is paid for, I will ship it within 24 hrs. If for any unforeseen reason I am not able to ship your purchase right away, I will send you an email. I take pride in my work and I pack your items in padded bubble envelopes unless you have a larger item, which would be packed in a box.
I do not ship UPS, sorry. I prefer to use DHL, Parcel Post, or FedEx. If you have a preference please make sure you make a note of it on your order. International orders are accepted, but as you know the postage is quite expensive. And it does take a couple of weeks to arrive, sometimes earlier and sometimes later. Please contact me if you have any questions or wish to have a postage quote. Please note: I do my best to package your item to keep it safe on its trip to your house. I am not responsible if it gets lost. I do not have control over what the happens to your package once it leaves my hands. So please do not leave me negative feedback if this happens. Always contact me if you have concerns or if you package has not arrived in a timely manner. Thank you! Wings N Scales |
Refund & Exchanges |
If for any reason you are unhappy with your purchase and would like a refund, please send the items back to me in its original condition.
If you item has been damaged in shipping, please send me an email and I will see what we can do to get you a new piece. ALWAYS contact me first. I will refund your purchase only within 60 days of your purchase. Digital Purchases: I dont normally give a refund on these, but if you are totally unsatisfied with your purchase, I will give you a refund. |
Additional Policies and FAQs |
For Special Requests, just send me an email and I will quickly respond usually withing 24 hrs.
Depending on what you request, I normally can have it ready within a week, shipped off to you. I do prefer you make partial payment or full payment before I start on order. I have had where people request the order, then not pay for it, or just not respond back to me. So please, if you do make a special request, all I ask is a small $5 deposit, which I will return to you if you are totally unhappy with the order, but I hope you will love what you see... Oh, I have this tendency to send you lots of pictures so you can see what you will be getting. After your approval, I will list it, then you can purchase it with the remaining about of the order. So if you ordered a $20 item, you will only pay $15. My jewelry is 100% guaranteed to up to 60 days after your purchase. I use high quality materials which should last a long time. |