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Welcome

Customer satisfaction is extremely important to us. We try our best to provide you a pleasant shopping experience with ResinCherry

Payment

◆ We accept PayPal and Bank Transfer (local buyer only). ◆ Immediate payment is required within 48 hours. No Cancellation after payment is made.Once items are put in your cart they are taken out of the shop, If you are not sure about purchasing the items please put it in your Favs. not a cart.

Shipping

♛ Please make sure your address in Etsy and Paypal are the same. ♛ All of my items are either made to order or custom. Generally it will take 4-10 working days to complete the item and ship. ------------------------------------------------------------------------------------------------------------------ ◆ We use normal airmail postage internationally by default. Item will be packed in bubble envelope or small box according to the product size. ◆ We strongly recommend you purchase insurance for order over 50USD. We are not responsible for item lost which are using un-registered mail. ◆ Unlike normal mail, registered article service offers proof of delivery, doorstep delivery and limited tracking features. ◆ If you prefer to use other courier services(eg.DHL, EMS…), Please let us know and we will try to arrange for you. ◆ TO ALL INTERNATIONAL CUSTOMERS: additional customs duties/tariffs/taxes may apply to your order. Every country is different, so please speak with your mail service if you have any questions. BUYER need to bear these charges.

Refund & Exchanges

Sorry! all orders are non-refundable :-), Please check the items once you receive. If there are any discrepancies, please snap a photo and notify us within 7 days. We will resend all damaged items.

Additional Policies and FAQs