betsybeads's Shop Policies

Welcome

All of my beads are made by me in my studio in Minnesota, where I live on my little farm with various pets and animals. I work with a GTT torch and American, German and Italian glass. My beads go straight from the torch to a hot kiln, and are kiln annealed and cooled overnight for increased strength and durability, and then individually cleaned and inspected by me. I am a member of the International Society of Glass Beadmakers, Lampwork Etc., and am a Self Representing Artist (#W55).

Payment

Payment: I accept Paypal (where you can use your Visa, MasterCard, or Discover credit card), checks (allow 10 days to clear my bank) and money orders.

Shipping

Shipping: My beads are bubblewrapped and mailed in sturdy mailing boxes by USPS First-Class mail. Insurance is optional, but is highly recommended. I cannot be responsible for lost or damaged packages. International orders will be shipped in bubble envelopes.

**International shipping ** Please be aware that international packages can take 2-3 months to be delivered!! Purchasers are responsible for any import charges or taxes imposed by their country. Please check with your country's customs office to determine what these additional costs will be prior to buying.

Refund & Exchanges

Return Policy: If for some reason you are not happy with my beads, I accept returns with prior approval and will refund your purchase price (minus shipping costs) after the beads have been returned. Beads must be returned within 14 days of purchase for a refund.

Additional Policies and FAQs

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