abcblockology's Shop Policies

Welcome

The Boyd Family consists of a bunch of loud, loving Southerners. We are Sweet Home Alabama's brand of the big Italian family. We cook, we laugh, we hug, we pray, we relax, we play, we work, we build, we create. We create laughs, we create dinner, we create memories, and we create blocks.

My mom, Joy, heads up the creativity department of our house; she comes up with many of our clever phrases, along with concocting the most delicious dinners south of the Arctic Circle. She also keeps finances strictly in check, mainly so she and I end up with a little leftover for shopping sprees.

My dad, Danny, is who we like to call the “Head Blockhead” in the business. He founded ABC Blockology. When he gets an idea, he is pretty adamant about it. In the beginning of our business, if he saw something that needed tweaking, he tweaked it until it could be tweaked no more. He has a passion for originality in business, and ABC Blockology provides him with just that.

Next in the line-up comes yours truly. My name is Glennleigh. I head up sales operations, quality control, and basically anything else I am asked to do. I love watching my dad create the blocks with rhythm and originality; it's what drew me into helping him.

The last of Santa's little helpers is Brody, the youngest Boyd. He's our packaging guy and takes care of safely settling in orders before they start their journey to you.

Through our creations, the goal of the Boyd family is to contribute a little creativity to your home! From our family to yours, happy shopping and many blessings!

Payment

If you are brand new to Handmade Artists, and if you need help to complete the payment process, please do not hesitate to contact me.
We accept PayPal.
Since all orders are custom made cancellation is not possible so please make sure spellin' iz korect.

Shipping

Shipping is done within 5 days after payment is made. All items are shipped first class USPS with delivery confirmation. Email will be sent upon shipping with tracking information.

Rush Delivery available - see item description for instructions

For special shipping needs, please contact me.

Refund & Exchanges

We try our best to deliver to you a quality product. Even though our product has a handmade character and not from a machine, if you are not satisfied please contact us for resolution.

If product is damaged in shipping, please contact us within 5 days of receipt for replacement. I would need to have product returned or photo of damaged item at our discretion so we can determine how to prevent future problems.

Additional Policies and FAQs

We love a challenge and get excited over creative ideas. If you have one of those wow ideas and want us to go to work ... yo lets do it!!

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