LLRodenJewelry's Shop Policies

Welcome

I do this because I enjoy working with my hands and I hope you enjoy what you see. 5% of my sales goes to SmileTrain.com

Payment

Your purchase will be shipped the first business day after your payment is verified. If you are paying by check that means your purchase will be shipped as soon as your check clears the bank.

Shipping

I've listed a price for shipping through the US Postal Service Priority Mail, it's a flat rate shipping fee. If you are at a US address your package should arrive in a week or less. If your purchase is going to a country other than the United States appropriate shipping charges will apply. I'll contact you for approval before shipping.

If you prefer another shipping method please let me know, I'll be glad to honor your request. Current shipping charges for your selected carrier will be applied. I will contact you for approval before shipping.

Refund & Exchanges

I try to be very careful with construction of my jewelry so that you will be pleased with what you receive. If you should need to return something, please contact me before returning an item. I will accept returns sent back within two weeks of receiving the item. You should ship the return with tracking and insurance. Your money, less shipping costs will be refunded, once I receive your package in good condition.

Additional Policies and FAQs

I create this jewelry because I enjoy it. Everything I make is from material I have on hand. Consequently I usually don't take custom orders. I do however honor wholesale buyers. Keep in mind everything is one of a kind and multiple copies are not available.

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