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Welcome

Blue Roses Design is my creative outlet. I love to make jewelry and I love to share what I create. I not only create pieces to sell, but I wear my own designs as well. I started working with jewelry as a child because I am one of the clumsiest people when it comes to jewelry. Before I learned how to make pieces I was learning how to repair. Because of this I know how well my pieces hold up to normal, everyday wear and tear. I don't put any piece in my shop until I am sure it will hold up well. Having said that, I am all for the customer being happy, so if a piece isn't exactly how you would like it, let me now and I will make changes for you. If something happens after purchase, send it back and I will happily fix and/or replace it for you at no cost.

Payment

Payment is expected at the time of order, but I know how things can go sometimes. If there is a piece you love, but need time before you can order - let me know and I will happily hold the piece on reserve for you. I do collect North Carolina tax - because, frankly, I have no choice.

Shipping

I ship USPS First Class, usually with one to three days after order is placed. If it is a custom order I will give you an approximation of how long it will take me to get it put to you. Tracking numbers are automatically provided so that you and I can be sure your order is on its way. I can ship internationally to certain areas, but do to the cost involved I use the least expensive methods possible. I mean, let's face it, you don't want to order a$25.00 piece and pay another $30.00 for shipping.

Refund & Exchanges

1.Refunds: while I will be disappointed if you decide you don't like a piece, I will understand and I offer refunds up to 30 days after you receive your order. 2. Losses- I track your order and if for some reason it doesn't arrive within a reasonable amount of time, I will offer to send another piece or, if that is not possible, a full refund including shipping costs. 3. Damages - if it arrives broken, send it back and I will repair it at no cost to you. If it breaks through normal wear, send it back and I will be happy to repair it for you.

Additional Policies and FAQs

This is the place where I'm suppose to tell you about my additional policies. Instead, I'm going to lay it on the line here.... I love jewelry and if I order a piece, I want to be able to wear it, have it look good and have it stay in good condition for as long as possible. I don't work in real gold or silver, so there is an expected amount of work in caring for your piece on your end. Do buff with a soft clothe from time to time, don't wear any piece in the pool or ocean, or while showering or doing dishes. The people I order supplies from tell me that the wires and findings they are selling me are tarnish resistant. Because I wear jewelry made from these same supplies, I've come to learn which suppliers are telling me the truth and which I will no longer do business with. And finally - each piece is made by hand so there are going to be imperfections. I try to keep all my work as uniform as possible so if there is some major goof, it's not going up in the shop at all.