nellielaan's Shop Policies

Welcome

Originally a knitter, I started to put my patterns into seed beads and than started to bead around things. I sell things on my website nellielaan.weebly.com and here, and sometimes blog on nellielaan.blogspot.com, but it is mainly for fun and relaxation and the enjoyment of making something out of simple materials.
I use whatever materials I find appealing and often make myself something to try out how it wears and how it lasts.
A note on the pieces where I use resin or Dimensional Magic on images, the hard gloss can soften in extreme humid conditions. Philadelphia, my hometown at the moment, can get 90% humidity in the summer months and I have had no problem with this, as long as don't store it with something sitting on top of the item. I also had other people wear those items (pendants) and they reported no problems either but something to consider.

Payment

Method of payment: Paypal

Shipping

Unless other wise noted all items are ready to be shipped and will be shipped USPS priority mail within 2-3 days.
I will notify you if your item is going to be delayed.

Import duties, taxes, and charges are not included in the item price or
shipping charges. These charges are the buyer's responsibility. Please
check with your country's customs office to determine what these
additional costs will be prior to purchasing an item from me. These charges are
usually collected by the delivering freight (shipping) company or when
you pick the item up - do not confuse them for additional shipping
charges. I do not mark merchandise values below value or mark items as
"gifts" - US and International government regulations prohibit such activities.

Refund & Exchanges

Returns:
No cancellations after shipping. Returns for store credit or exchange only.
Exchanges are decided on a case by case basis. I do not refund postage charges .

Additional Policies and FAQs

Special requests will be considered.

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