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kimvee's Shop Policies



Welcome
We, at Aurora Eclipse ©, offer handcrafted beaded jewelry made with a variety of materials including (but not limited to) gemstones, swarovski crystal, czech glass, fresh water pearls, and shell.

Many of the beads that we use have an "aurora borealis" finish on them. Basically it is a "rainbow effect" mirrored finish that adds extra sparkle, light play, and colour to the bead. On matte finished beads, the aurora borealis finish is also "satiny" in appearance but still adds extra colours to the bead.

We also use a variety of colours, shapes, and sizes in most of our pieces. As each sunrise is different, sometimes only a hint of colour from a veil of clouds- so is our beading day.

We never know what exciting treasure will come into being or what colours will call out to the eye, but somehow there is always that one piece of work that stands out from the others.. the one piece that will "surpass the dawn"- Aurora Eclipse©.

Our Vision:
The vision is to introduce Aurora Eclipse as a unique business with a beautifully crafted, distinct line of jewelry made with love of the art and integrity of the heart. Wearing jewelry designs by Aurora Eclipse celebrates life and the beauty of the treasures from Mother Earth.

Aurora - (noun) the dawn
Eclipse - (verb) to surpass; outshine

Our Mission:
Aurora Eclipse offers unique one-of-a-kind and limited edition beaded jewelry. The use of quality materials, attention to details, and a variety of color, styles, and designs, combined with outstanding customer service set AE apart from the competition. Integrity, honesty, value, education, and compassion are important for Kim. Kim strives to offer customer satisfaction through comprehensive customer service, educating the consumer about the materials, techniques, and the values of the organization. The company aims to earn trust from current clientele as well as new customers.

Payment
Payment must be made in full and cleared before the item is shipped.

If payment is not received within 48 hours after creating an invoice the seller reserves the right to cancel the sale unless specific arrangements have been made.

Shipping
All orders ship USPS Priority Mail within 3 business days once payment has been received, with delivery confirmation. Estimate is 2-5 days delivery in US.

We are not responsible for items lost or damaged in transit.

Packages usually arrive sooner than this, but please allow the post office up to 2 weeks for Domestic delivery & up to 4-5 weeks for International delivery before re-sending/refunding for non delivery. Please remember that shipping around any holiday can be very unpredictable.

Typically we will ship items in a box rather than a padded mailing envelope. This is extra protection against damaged pieces in transit. We have experienced receiving items that were crushed when shipped in bubble mailer packs so we want to avoid the possibility of broken merchandise for our clients.

Refund & Exchanges
Returns must be received within 14 days of purchase date. Item must be returned in its original condition and packaging. Refund will be made once item has been received and inspected. Refund amount will be the purchase price plus any sales tax paid for purchases . Shipping is not refundable.

Additional Policies and FAQs
Our Vision:
The vision is to introduce Aurora Eclipse as a unique business with a beautifully crafted, distinct line of jewelry made with love of the art and integrity of the heart. Wearing jewelry designs by Aurora Eclipse celebrates life and the beauty of the treasures from Mother Earth.

Aurora - (noun) the dawn
Eclipse - (verb) to surpass; outshine

Our Mission:
Aurora Eclipse offers unique one-of-a-kind and limited edition beaded jewelry. The use of quality materials, attention to details, and a variety of color, styles, and designs, combined with outstanding customer service set AE apart from the competition. Integrity, honesty, value, education, and compassion are important for Kim. Kim strives to offer customer satisfaction through comprehensive customer service, educating the consumer about the materials, techniques, and the values of the organization. The company aims to earn trust from current clientele as well as new customers.

*****Jewelry and children*****
Please note, beads and jewelry can be a choking hazard for small children.
Please take care when giving jewelry to children.