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diannsgrillo's Shop Policies



Welcome
Why use natural soap? Natural soap means all ingredients are derived from plants, vegetable, mineral or animal by product (i.e. honey or milk). The most common oils used in soap making are olive (from the olive fruit), coconut (from the coconut meat) and palm (from the palm fruit). The base oils are combined with other skin nourishing oils and liquids such as goats milk, coconut milk, teas, salt, beer and wine, butter blends such as shea, mango, and cocoa to give the soap additional conditioning and moisturizing properties your skin will love. Experience the rich lather or endless bubbles natural soaps create that rinses off to give you a clean feeling! Some soaps have clays, vegetable or plant powders and micas for colorants. Most of the soap is scented with essential oils and enhanced with ‘natural’ fragrance oils (these are lab made to mimic natural scents) to provide you with an aromatic shower experience for men and women. We want you to look and feel your best!

Payment
Payment through PayPal and any major credit card. Taxes are included in price shown. No cancellations except for stolen cards.

Shipping
Shipping is through USPS and will generally ship out in 2 to 3 business days.
Up to four bars of soap can ship for the flat rate of $8.30.

Refund & Exchanges
Due to the nature of the product, there are no refunds. Any item received damaged or lost in shipment will be replaced at no charge. Please contact me directly.

Additional Policies and FAQs
Custom orders are welcome including shower or party favors. Contact me via email to discuss. A lead of time of 2 months minimum is needed depending on the product you are requesting.
Disclaimer: The product is intended for external use on the skin ONLY. If you have allergies or have sensitive skin, please test on a small patch of skin before regular use. If you need to know the specific fragrances used in some soaps, contact me via email. The product is made with all natural oils and butters with no harsh chemicals that are known to irritate and dry out the skin. Though some soaps have herbal additives or infused oils that may help ease itching and redness due to common skin irritations, it is in NO WAY a treatment or substitute for any prescribed medication recommended by a doctor for a specific skin condition.
If soap is accidentally eaten, drink fluids. Vomiting and diarrhea may be experienced for some.