I am only accepting payment through Pay Pal at this time. Pay Pal does give you the option of paying by cash or credit card through them and you do not have to sign up for an account to use them either.

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TAXES
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Items shipped within California will be charged 7.50% Sales Tax, as required by law.

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ORDER PROCESSING
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I will ship all orders as quickly as possible, please remember to take into consideration the time for me to make your item, although, I try to keep at least 1 of each item, that is NOT custom made, in stock and ready to ship within 24 hours of receiving your order.

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REFUNDS, RETURNS AND CANCELLATIONS
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ITEMS ARE NOT RETURNABLE OR REFUNDABLE

I work very hard to make sure you are happy with your purchase, but they are not returnable or refundable. If for some reason you are not happy with your purchase or something arrives broken, please e-mail me and I will do my best to correct the problem.

I use ground shipping through the United States Postal Service with 4-5 day shipping time. Please allow for additional shipping time during the holidays.

All shipping is done through the United States Postal Service, PLEASE BE SURE TO GIVE ME AN ADDRESS RECOGNIZED BY THE POSTAL SERVICE

I cannot be responsible for lost or damaged items once I have delivered the package to the Post Office for shipping.

Unfortunately, I do not ship internationally at this time.

ITEMS ARE NOT RETURNABLE OR REFUNDABLE

I work very hard to make sure you are happy with your purchase, but they are not returnable or refundable. If for some reason you are not happy with your purchase or something arrives broken, please e-mail me and I will do my best to correct the problem.

PLEASE NOTE: Creation times noted on each item are in addition to shipping time.

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MY COMMITMENT TO YOUR PRIVACY
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Your privacy is extremely important to me. I consider all information received by myself to be confidential and I do not release any information to anyone, at any time, for any reason. NO EXCEPTIONS.

This includes your e-mail address. The only time you will hear from me is to contact you about an order you have placed or a return reply to a question you have asked me. I will NEVER contact you about anything else. If you ever received anything from my e-mail address that is not in reference to the above, please just delete it without opening it. Don't allow some thief to take advantage of you by stealing your hard earned cash.

I have placed several firewalls so that any information sent to me is kept confidential and I never see any of your financial information. That is all retained by Pay Pal and I never have access to it. I use this system as an additional firewall to prevent anyone from getting your information.

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PLEASE FEEL FREE TO CONTACT ME AT ANY TIME:

email: FRAN@FRANSHOMEMADEWONDERS.COM