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copperdancer's Shop Policies



Welcome
Thank you for choosing to shop with me -- I appreciate your interest and your business.

Payment
You may pay for your purchase through Google Checkout or PayPal. All items must be paid for in full before shipping. We are required to charge 6% sales tax for all purchases made by Georgia residents.

Orders which are not paid for within one week of purchase will be cancelled and the items will be relisted.

Shipping
We ship your purchases First Class unless otherwise specified. First Class shipping within the United States is free. Shipping upgrades to Priority Mail can be yours! Just let us know. We will revise your invoice to reflect the current USPS rate for those services.

We normally will ship as soon as your payment clears. However, we both have full-time college teaching jobs in addition to running Copper Dancer Designs, so we reserve the right to ship up to five business days after your purchase clears during crunch times (primarily end-of-the-semester).

Refund & Exchanges
We want you to be happy with your purchases from us! If you are dissatisfied in any way, please contact us and return them for a refund or exchange (minus shipping) within five business days after receipt.

Additional Policies and FAQs
GIFT PURCHASES

If you are willing to buy insurance for the gift and be responsible for collecting the refund should anything happen in transit, I will be more than pleased to gift-wrap your package and ship it directly to the recipient. I will not ship a gift to an address other than yours without insurance unless I have done business with you before.

CANCELLATION

If you need to cancel a sale, please let me know immediately! Of course, a sale cannot be cancelled once it has shipped. If you cancel a sale, your purchase price will be refunded minus the fees charged by the payment service.

Orders which are not paid for within one week of purchase will be cancelled, and the items relisted.

LIABILITY

I understand post office problems--packages get lost or sit in post office limbo. However, all of my beads are one of a kind. If your package gets lost, I will be happy to work with you on a refund or an exchange. If the design was one I can replicate, I will also be happy to offer a substitute, but please be aware that in that case what you finally receive will not be exactly what was pictured in the original listing.