- Accessories
- Art
- Bags and Purses
- Bath and Beauty
- Candles
- Ceramics and Pottery
- Chainmaille
- Clothing
- Crochet, Knitting, and Needlecraft
- Dolls and Miniatures
- Edibles
- Glass
- Handmade Supplies
- Holiday and Special Occasion
- Housewares
- Jewelry
- Metal Craft
- Mosaic
- Outdoor
- Paper and Books
- Pattern Tutorials and Kits
- Pet Stuff
- Quilts
- Toys
- Weddings
- Woodworking
YankeeBurrowCreations's Shop Policies
Welcome |
At YankeeBurrowCreations, we strive to make your purchasing process as simple and quick as possible. We guarantee our products are of high and sound quality, if we wouldn't give it to our loved ones- we won't sell it to you. If for any reason you are dissatisfied with a product you have purchased, please contact us and we will do our best to resolve any issues. Please see below for our policy on cancellations and returns. As our customer, you are very important to us and we value your patronage and will not do anything to damage that relationship. We will work towards your total satisfaction (within reason). Thank you again for visiting us! |
Payment |
We accept payment by credit card or paypal. If you choose to pay with a personal checks or money order, your order will be shipped after the check clears. Items will be shipped as soon as possible following receipt of payment. At this time we do not collect any sales tax. Cancellation of an order must be made within 24 hours of purchase via email. See refund policy for more information. |
Shipping |
Items sold will be shipped via USPS. Please contact us for any shipment upgrades, such as overnight, or insurance. We love our planet and use recycled boxes whenever possible. We are not responsible for any custom fees on international shipments. Custom made items will not be shipped until after payment is received in full, including shipping charges. Gift wrapping and drop shipments are available upon request. Items are shipped as soon as possible after receipt of payment. |
Refund & Exchanges |
If you need to return an item, please contact us first. All returns must have a return authorization number. Refunds will be applied after return is received. When considering a return, please consider the following:
1 - color. The color of an item is stated in the item description, but due to differences in yarn dye lots, camera settings, and web page settings, there may be a slight difference in the color of the actual item. 2 - sizes. Sizes are stated in the item description, but are general not exact. 3 - deadline. Order cancellations must be made within 24 hours by email. Requests for returns must be made within 48 hours by email. 4 - shipping damage. Please note any damage to the box as soon as possible. We reserve the right to attempt to repair or replace item in lieu of a refund. 5 - Shipping charges are the sole responsiblity of the buyer. 6 - Custom orders are non-returnable, but we strive to keep our customers happy, so contact us with any problems with your custom order. If we can sell the item on our shop, we will refund in full AFTER item has been sold. Shipping charges are the responsiblity of the original customer. |
Additional Policies and FAQs |