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InstinctivelyIndie's Shop Policies



Welcome
Welcome to my shop! I love to create beautiful jewelry and accessories from odds and ends that most people would throw away. The buttons I use are mostly vintage that have been cleaned, dyed or painted, and sealed with polyurethane.

Payment

Shipping
I ship your order within three days of receiving cleared payment. I ship using USPS First class mail. For most orders shipped to the United States, they should arrive in about 3 days.

Please allow more time for International orders, shipping times will vary due to customs. The buyer is responsible for any import duties and taxes, and should be aware of how their countries laws apply to the intended purchase.

Refund & Exchanges


Returns and exchanges must be returned at customer's cost within 7 days of item delivery. Returns will receive a refund minus the shipping cost within 7 days after returned item is received. Item must be in good condition when it is returned.

No returns on custom pieces or sale items. No refunds on custom orders.

That having been said, please convo me if you have a concern about an item you received and I will do my best to work with you.

Additional Policies and FAQs


-I photograph each piece from different angles to give you a better idea of size, and what the back of each piece looks like. I try to make the photos as accurate as possible but please note that colors may vary depending on your computer screen and the lighting.

- It is usually possible to change the length of a necklace or the type of ear wire. Also if you see something you would like with different colors I can make a custom listing for you. please feel free to contact me with any questions.