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GoodeGlassArt's Shop Policies



Welcome
Welcome to my Handmade Shop! Every bead and place of jewelry is made with quality and pleasure! All beads are kiln annealed for lasting durablility but as with glass, if it is dropped it can break! Because lampwork is an artform, every bead should be considered a piece of wearable art! I believe in a satisfied customer so if for any reason you are dissatisfied, please contact me!

Payment
I accept paypal only. Once the item has shipped, you can not cancel your order!

Shipping
All items will be shipped priority mail with insurance and confirmation unless otherwise specified. S&H is non-refundable. Even though most items will arrive within 5 to 7 days, please allow two to four weeks for delivery! If shipping overseas you will be responsible for all custom taxes and charges. If shipping overseas, please allow up to 6 weeks for delivery.

Refund & Exchanges
If for any reason you are dissastified with your purchase please contact me for a refund or replacement. Keep in mind that even tho I can duplicate the color and shape, no 2 beads are identical. Replacement will be made as close as possible to the orginal. Refunds will be made as soon as I receive the original item.

Additional Policies and FAQs
I do not accept custom orders, however, if there is an item you are interested in that you have seen in my shop and is no longer there please contact me and I will try to duplicate it for you. If you need more of the style of bead that you have seen please contact me. I stand behind my work. If for any reason you recieve an item that is broken please contact me for a replacement or refund!