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Welcome

Welcome to Enchanted Pathways, where the mysterious brilliance of the Northern Lights and the Midnight Sun lead curious visitors to the heart of our northern faerie nursery. At Enchanted Pathways, we raise faerie babies from their magical first awakenings in seedpods on the forest floor to full bloom when they grow up and begin to explore the world all on their own. The company strives to show others the importance of always believing in your dreams and never growing up. I encourage other believers and lover of all things Fae to visit the Enchanted Pathways Faerie Nursery to play where there is always cookies and apple juice served to guests amongst the bed of rainbow flower petals. And for those that get to visit during the north's long winter, the nursery is kept warm and toasty by the stove, everyone gets their own pair of slippers and the apple juice is served warm with cinnamon sticks. Welcome to the Faerie Nursery where we hope to see back again real soon.

Payment

All orders are processed securely through PayPal. We never see your confidential credit card information. At this time, PayPal is the only method of payment accepted for purchases made in this store. PAYMENT IS DUE AT TIME OF PURCHASE, AND ORDERS PLACED WITHOUT PAYMENT WILL BE CANCELLED. Please note that if you have paid via "e-check" through PayPal, there is a 5-7 day wait for your check to clear. All custom or reserved listings must be purchased within 72 hours after the listing is created. If purchase hasn't been made during that time frame, the listing will be removed and we can't guarantee the availability of the items.

Shipping

All items are shipped insured with no exceptions. Shipping costs *may be adjusted after purchase if the total comes to over $100.00. The extra postage required will ensure proper insurance. You will be contacted about the extra postage costs prior to shipping. I SHIP TO THE PAYPAL ADDRESS SO PLEASE MAKE SURE THE SHIPPING ADDRESS IN PAYPAL IS CORRECT. Orders are shipped Monday through Friday, excluding holidays. Our policy is to ship orders within 48 business hours of receipt of payment. If you are placing a custom order request, you will be provided an approximated shipping date until the order is ready. *All product purchases will be sent through Canada Post with a tracking number forwarded to you after shipping. *Shipping to other countries other than Canada will be subject to incoming Customs and Taxes. These extra costs are the sole responsibility of the buyer. No refunds will be given on refused packages. Please note that tracking numbers are not available however a Customs Declaration number can be provided to prove when and where the item was shipped. Customs processing time at country of destination can be unpredictable, so please expect up to 6 weeks for your order to arrive at the final destination. ATTENTION INTERNATIONAL BUYERS: We ship worldwide, however, we reserve the right not to ship to countries where there is a high rate of postal theft or non-delivery.

Refund & Exchanges

Our goal is for you to LOVE your purchase! If you have any issues with your order, please contact us before leaving negative feedback. We welcome the chance to resolve the situation to your satisfaction. Our listings will always provide a detailed description of the item(s) offered for sale, including color, condition and dimensions. Every effort is made to accurately describe and photograph the items offered for sale. Color may vary slightly due to the lighting conditions used when photographing the items or the computer monitor used to view the photograph. All sales are final. If for any reason the item arrives to you damaged due to shipping please contact me within 7 days of receipt to discuss compensation. In order to get compensation the item(s) must be received in its original condition and packaging. PLEASE NOTE: the original shipping charges you paid when purchasing the item(s) and the postage for returning the item to us will NOT be refunded. Any refund/credit will only apply to merchandise. INTERNATIONAL CUSTOMERS: Once your purchase leaves Canada, we have no control over processing times or customs procedures and cannot be held responsible. You will be provided a Customs Declaration number once your order has been mailed.

Additional Policies and FAQs