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AnthonyMatzke's Shop Policies



Welcome


Welcome to my shop. I take a lot of care and pride in my work and assure you that it is of top quality.

Payment


I accept paypal.

Shipping


Items purchased will be shipped within 3-5 business days after the payment clears.

Shipping to United States addresses will be done via USPS Flat Rate boxes, as possible, which includes tracking. Large items will be shipped via FedEx.

Shipping to Canada will be via FedEx or USPS International Priority Mail, both of which include tracking.

I will provide tracking numbers to buyers.

USPS Priority Mail Rates
United States
Small Flat Rate Box - $5.80
Medium Flat Rate Box - $12.35
Large Flat Rate Box - $16.85

Canada
Small Flat Rate Box - $19.95
Medium Flat Rate Box - $40.95
Large Flat Rate Box - $53.95

For items that do not fit into one of these boxes, shipping amounts will be provided to you via IM. Also, shipping for multiple items in one shipment will need to be provided via IM.

I welcome international buyers. Contact me for shipping rates on items you purchase so you have the most accurate information.

Certain components in my work are not allowed to be shipped to certain countries. Please make sure you are allowed to have them before ordering. Customs officials are very strict about this. Thank you.

Refund & Exchanges


I do not do refunds or exchanges since each item in the shop is considered a custom made piece. But will repair breaks if due to normal wear and tear. Sometimes there may be flaws in the thread that I cannot see or did not catch.

There is no refund or reimbursement of shipping products back to me.

Additional Policies and FAQs


Care must be taken with beadwork, you should NOT get it wet, this will weaken the threads and may result in color changes of the beads (due to soaps, detergents, chlorine, etc..) You should not store your beadwork in direct sunlight as this will cause fading of the bead colors.