Author Topic: (SOLVED) I can't change my payment option  (Read 1691 times)

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Offline Roziespearls

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(SOLVED) I can't change my payment option
« on: February 14, 2013, 03:22:46 PM »
We are set up to pay monthly but starting next month i what to pay for the year. I think it's $50 but it's saying payment option is not avail. Andrew can you help me or i'm i not seeing something.


Tress

Offline chainmaille

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Re: I can't change my payment option
« Reply #1 on: February 14, 2013, 03:32:49 PM »
If you go here https://handmadeartists.com/view-plan/ click change current plan. You should see the $50 annual plan option there. Once you pay the $50.00 plan you need to delete your $5.00 plan. You can log into paypal and do it yourself or just message me and I'll take care of it on my end.
Hope that helps,
Andrew

Offline Roziespearls

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Re: I can't change my payment option
« Reply #2 on: February 14, 2013, 04:20:45 PM »
Andrew
it's saying the annual payment plan is  Not Available. It won't give me the option. Can you change it for me & you have my permission to take the payment the same way.
Thank you
Tress
 

Offline chainmaille

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Re: I can't change my payment option
« Reply #3 on: February 14, 2013, 04:28:19 PM »
No I can't change it for you.
I attached a screen shot.
When you Click Here to Change Your Current Plan
The screen shot I attached pops up.
The button to the right for annual is selected. From there hit subscribe and you'll be redirected to paypal to pay the $50.00. Then we will need to cancel the monthly, which I can do for you.

Offline Roziespearls

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Re: I can't change my payment option
« Reply #4 on: February 14, 2013, 04:38:15 PM »
I want you to know that options was not their before. Everytime I use Internet Explorer it messes up. I've been having trouble with it. No trouble with Google Chrome. Anyway, I can handle it now. Thank you
Tress

Offline chainmaille

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Re: I can't change my payment option
« Reply #5 on: February 14, 2013, 04:53:56 PM »
I see your $50.00 came through. Now just delete your $5.00 automatic payment profile on paypal and you'll be good to go. :D

IE is a mess, I haven't used it for years.

Offline chainmaille

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Re: I can't change my payment option
« Reply #6 on: February 14, 2013, 04:57:54 PM »
Perfect!
All done :D

Offline Larissa

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Re: I can't change my payment option
« Reply #7 on: February 19, 2013, 07:44:42 PM »
So weird to me that IE used to be THE standard, and now it just is so terrible.

Offline chainmaille

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Re: (SOLVED) I can't change my payment option
« Reply #8 on: February 19, 2013, 07:52:35 PM »
Unfortunately IE still comes default on most computers. Can't wait till that stops.

Offline Larissa

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Re: (SOLVED) I can't change my payment option
« Reply #9 on: February 19, 2013, 07:56:07 PM »
My hard drive crashed over the weekend and I had to get a new one & reinstall everything.  This laptop came with IE too.  So I used that to download Chrome & Firefox.  What I love when I have gmail open in IE is that it says along the top "Upgrade to a modern browser, such as Google Chrome."