Author Topic: (SOLVED)live support window pops open  (Read 1527 times)

0 Members and 1 Guest are viewing this topic.

myeuropeantouch

  • Guest
(SOLVED)live support window pops open
« on: February 02, 2013, 10:10:13 AM »
Whenever I change screens within the handmade community the Life Support Window pings and pops open on it's own... ??? ?
« Last Edit: February 03, 2013, 10:02:46 PM by Chainmaille By MBOI »

Offline beadthing

  • Hero Member
  • Posts: 2383
  • Whatever you are be a good one. ~Abraham Lincoln
    • View Profile
Re: live support window pops open
« Reply #1 on: February 02, 2013, 04:59:08 PM »
Mine too Monika, thought it was just me perhaps doing something and not paying attention to my cursor or something.  It does not happen every single time, but often enough.  Hmmm, wonder.

Offline chainmaille

  • Administrator
  • Hero Member
  • *****
  • Posts: 8466
    • View Profile
Re: live support window pops open
« Reply #2 on: February 02, 2013, 05:05:05 PM »
No clue, why that is happening. Nothing on the code has changed.

myeuropeantouch

  • Guest
Re: live support window pops open
« Reply #3 on: February 02, 2013, 06:15:46 PM »
It's still happening...thanks Pam, glad to know I am not alone.....

Offline trusk4u

  • Hero Member
  • Posts: 6233
  • Handmade is always a journey of discovery!
    • View Profile
Re: live support window pops open
« Reply #4 on: February 03, 2013, 08:16:18 AM »
I've had that happen too. I thought the same as Pam that I hit something or wasn't paying attention to the cursor.


Offline chainmaille

  • Administrator
  • Hero Member
  • *****
  • Posts: 8466
    • View Profile
Re: live support window pops open
« Reply #6 on: February 03, 2013, 08:53:19 AM »
I put in a support ticket with clickdesk, which is who we use to provide the live chat.
This wasn't an issue a couple of days ago, and I know the site code hasn't changed. So this is just some weird quirky thing.
We'll figure it out.

Offline chainmaille

  • Administrator
  • Hero Member
  • *****
  • Posts: 8466
    • View Profile
Re: live support window pops open
« Reply #7 on: February 03, 2013, 01:11:54 PM »
Should be fixed now :D

Offline beadthing

  • Hero Member
  • Posts: 2383
  • Whatever you are be a good one. ~Abraham Lincoln
    • View Profile
Re: live support window pops open
« Reply #8 on: February 03, 2013, 06:10:57 PM »
Thanks Andrew, it does seem to be fixed, no problems today so far.