Author Topic: [SOLVED] listing failure  (Read 1600 times)

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Offline theGlassNiche

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[SOLVED] listing failure
« on: November 28, 2012, 02:33:49 PM »
Have an item listed all the way to the very final "ADD" button... it's just sitting there without doing a thing. Yesterday I had no trouble What's up today?
Faye
« Last Edit: November 28, 2012, 06:02:43 PM by Jhowarth »

Offline Jhowarth

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Re: listing failure
« Reply #1 on: November 28, 2012, 03:50:53 PM »
Hello,


Sorry to hear you're having trouble.  Could you let me know what time it happened, what browser you were using, and any other information you feel might help me discover and research this? 


Also, is there still an issue?
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Offline theGlassNiche

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Re: [NEED INFO] listing failure
« Reply #2 on: November 28, 2012, 04:01:29 PM »
It occurred just prior to sending the post - about 2:30 pm. I tried again - starting from scratch 15 minutes later with same results. All fields, including photos loaded quickly until I hit the dead-end on the ADD button.
Windows 7 - IE9

Offline Jhowarth

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Re: [NEED INFO] listing failure
« Reply #3 on: November 28, 2012, 04:04:21 PM »
That is incredibly bizarre, could you try something for me?  Can you sign out and sign back in and try again?   I'm curious if that solves the issue.  If so, I have an idea of where to look :)   If not, we keep trying! :D
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Offline theGlassNiche

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Re: [NEED INFO] listing failure
« Reply #4 on: November 28, 2012, 04:07:13 PM »
Will do - right now
 

Offline theGlassNiche

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Re: [NEED INFO] listing failure
« Reply #5 on: November 28, 2012, 04:14:03 PM »
Logged out just now - logged back in and entered the listing. Exact result.

Offline Jhowarth

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Re: [NEED INFO] listing failure
« Reply #6 on: November 28, 2012, 04:25:32 PM »
Okay, could you do me a favor and contact me through the live chat tab on the left. :)  I'd like to work with you personally
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Offline theGlassNiche

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Re: [NEED INFO] listing failure
« Reply #7 on: November 28, 2012, 04:57:24 PM »
Left you a message on 'live chat' - email or message me with questions? I have a lot of listings to get done. :(
 

Offline Jhowarth

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Re: [NEED INFO] listing failure
« Reply #8 on: November 28, 2012, 04:58:55 PM »
I've sent you an email, though as I stated, I was hoping to go through the process with you while we were in a live chat together. :)   Hopefully the email solution works for you. IF so, let me know so that I can post the solution here. :)
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Offline theGlassNiche

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Re: [NEED INFO] listing failure
« Reply #9 on: November 28, 2012, 05:13:34 PM »
I sat on Live for some time waiting. It S'ok, I've been stood up before :)


... switched to Google Chrome and was able to list two items. Although, found the first item had listed after a long delay (or something you found). Thanks for help.


Faye

Offline Jhowarth

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Re: [NEED INFO] listing failure
« Reply #10 on: November 28, 2012, 05:42:16 PM »
Glad it was sorted, though I am curious as to why you didn't see my messages to you in Live Chat.  :)   


Either way! Happy posting!
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Offline theGlassNiche

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Re: [NEED INFO] listing failure
« Reply #11 on: November 28, 2012, 05:56:27 PM »
Hmm don't know either. Maybe you should report that issue... to the head Roo.  ;)

Offline Jhowarth

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Re: [NEED INFO] listing failure
« Reply #12 on: November 28, 2012, 06:02:30 PM »
Hehe, interestingly enough, that's me!  So yes, I'll report that to myself. :)
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Offline chainmaille

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Re: [SOLVED] listing failure
« Reply #13 on: November 28, 2012, 07:20:17 PM »
I believe this has been solved. I'm sure Josey will confirm.