Author Topic: [SOLVED] Private message question  (Read 1181 times)

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Offline ChaseYourDreams

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[SOLVED] Private message question
« on: October 10, 2012, 12:41:40 PM »
I got a private message yesterday (via email) from another HAS artist. I couldn't answer it through email and it's not showing up in my messages. What's up with that? I'm new here and not clear about how things work yet. Any help would be appreciated.

Oh, I did manage to reply by sending a new private message using her shop name but I'd love to know how to find her message to me on this site.

Pat

Offline Jhowarth

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Re: Private message question
« Reply #1 on: October 10, 2012, 01:25:40 PM »
Greetings :) 

Currently there are a variety of ways to contact buyers and sellers on this site.   The most common (for those who use the forum) is to use the messages through the forum. You can find this by looking under the menu to the left.  It's titled "My Messages".

There is another way to contact a user is through the shop itself.  To view this type of message, go to the upper right menu and select "Your Handmade Account".   On the menu on the left, select Private Messages. You should be able to see the messages there :) 

Yes, it's a little confusing right now, but we are working to bring this into one single system. :)

Hope this helps!!

Josey
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Offline beadthing

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Re: [SOLVED] Private message question
« Reply #2 on: October 10, 2012, 03:38:55 PM »
What you can't do is reply to the version that comes into you email.  Ask me how I know? :-[ :-[.  Those go straight to Andrew.  So if you do reply that way, just don't say anything bad about him.   :laugh: :laugh: cause he will be the one reading it.

Offline Jhowarth

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Re: [SOLVED] Private message question
« Reply #3 on: October 11, 2012, 01:03:03 AM »
:) This is true sadly.  It does say that it is from no-reply... its more a notification than anything else.  I do have on my list though a proper integration. ;)  List list list... I love my lists.  Especially as things get done on them.
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Offline beadthing

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Re: [SOLVED] Private message question
« Reply #4 on: October 11, 2012, 01:13:21 AM »
Yes, I know Josey, just was not thinking.  Should have listened to my self.

Offline Jhowarth

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Re: [SOLVED] Private message question
« Reply #5 on: October 11, 2012, 01:16:59 AM »
Aww, :)  It happens.  :-*
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