Author Topic: [SOLVED] can't set up?  (Read 1233 times)

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Offline theGlassNiche

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[SOLVED] can't set up?
« on: August 21, 2012, 02:28:41 AM »
First there was the initial set-up page... I didn't have my logo to the exact pixels so when I hit "save changes" it flagged the logo problem and wiped out everything else. I started over with new logo and got past that step.
Then the shop policies. I spent a lot of time phrasing everything "just so". When I hit the save change button, the log in screen appeared and everything was vaporized again.
Is it me?
« Last Edit: September 17, 2012, 09:19:22 AM by Jhowarth »

Offline Jhowarth

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Re: can't set up?
« Reply #1 on: August 21, 2012, 03:51:31 AM »
Hello there,

I'm Josey and am the Head of Development here. It is possible the issue you had was caused by taking a while.  We know that there is an issue right now with login timeouts and it is one of our biggest priorities to get fixed.  I would recommend saving everything to notepad as you go just in case it happens again.

I do apologize for the inconvenience .. and believe me this is one issue I am seriously trying to get fixed for everyone.   So I apologize again.
This Code Monkey of Love says, "Thrive on Passion"

Offline gemlover

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Re: can't set up?
« Reply #2 on: August 21, 2012, 10:07:10 AM »
Josie is our web guru.  Welcome to the group. 

John
John Atwell Rasmussen, PhD, AJP
Lapidary, Gemologist, Geologist, Artisan Jeweler
email: john@rasmussengems.com

Offline theGlassNiche

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Re: can't set up?
« Reply #3 on: September 05, 2012, 11:35:53 PM »
Thanks for the explanation and welcome. Have started setting up shop slowly this week. After I posted the problem my own computers failed and needed repair. Computers! Can't live with or without them. :)
 

Offline chainmaille

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Re: can't set up?
« Reply #4 on: September 12, 2012, 01:25:04 PM »
Just save it as a jpeg from coral draw at the proper dimensions. When you are converting to a gif something is happening. You can upload a jpeg as well.

Offline beadthing

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Re: can't set up?
« Reply #5 on: September 15, 2012, 12:18:45 PM »
You will be very happy here.  I love this site, the shops, the forum and above all else the people.

Offline Larissa

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Re: can't set up?
« Reply #6 on: September 15, 2012, 07:53:37 PM »
Welcome, new peeps!  And I love the idea of sewing a logo.  LOVE.