Author Topic: coupon code issue  (Read 1464 times)

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Offline thunderroseleather

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coupon code issue
« on: June 23, 2012, 08:51:25 AM »
Good Morning ! Last night someone sent us a message saying that they tried to purchase an item from our shop using our 20% off coupon code and that it defaulted back to the full price. She asked if she was doing something wrong. Is anyone aware of bugs with the coupon codes or if there is a way we can check to see if it is working ?
John

Offline chainmaille

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Re: coupon code issue
« Reply #1 on: June 23, 2012, 04:37:19 PM »
I just did a test with your specific coupon code, I did it in all caps, and I also did it with some caps and had no issue either way all the way to paypal.
The only thing I can think of is that maybe they misspelled it.
You can test yourself, just add your own product to your cart and your own coupon and see if you have any issues. You will not be able to actually buy it however unless you use a different paypal address.
Hope that helps.


Offline chainmaille

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Re: coupon code issue
« Reply #3 on: June 23, 2012, 05:20:20 PM »
No worries, I'm just glad there wasn't an error on our side. With the new shipping and product pages, I was worried there was an oversight